Law in the Internet Society

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Social Networks and the Internet Society

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 -- By ScottMcKinney - 07 Dec 2009

Introduction

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Everyday, the internet society becomes more and more interconnected in a complex web of social networks. Users now have the ability to easily interact with their social networks anytime and anywhere through the use of internet-capable smart phones. As the privacy ramifications of social networks have been covered on this wiki in detail (see Makalkika's paper, Kamel's paper, Heather's paper, and Donna's paper), this paper seeks to explore the possible cognitive ramifications of social networks.
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Everyday, the internet society becomes more and more interconnected in a complex web of social networks. Users now have the ability to easily interact with their social networks anytime and anywhere through the use of internet-capable smart phones. As the privacy ramifications of social networks have been covered on this wiki in detail (see Makalkika's paper, Kamel's paper, Heather's paper, and Donna's paper), this paper seeks to explore the possible cognitive ramifications of social networks.
 A recent paper by Viktor Mayer-Schönberger raises several interesting questions: In the context of open-source, anarchist production of software, can reliance on social networks actually in some ways inhibit the production of innovative code?

ScottMcKinneySecondPaper 12 - 14 Oct 2010 - Main.ScottMcKinney
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 -- By ScottMcKinney - 07 Dec 2009
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UNDER CONSTRUCTION
 

Introduction

Everyday, the internet society becomes more and more interconnected in a complex web of social networks. Users now have the ability to easily interact with their social networks anytime and anywhere through the use of internet-capable smart phones. As the privacy ramifications of social networks have been covered on this wiki in detail (see Makalkika's paper, Kamel's paper, Heather's paper, and Donna's paper), this paper seeks to explore the possible cognitive ramifications of social networks.
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A recent paper by Viktor Mayer-Schönberger raises several interesting questions: In the context of open-source, anarchist production of software, can reliance on social networks actually inhibit the production of innovative code? In general, is the ability of people to connect with others around the globe hurting creative thinking?

  • You mean, like the well-known collapse of innovative thinking that followed the invention and adoption of the telephone? Surely it is possible to recognize nonsense when you come across it?
>
>
A recent paper by Viktor Mayer-Schönberger raises several interesting questions: In the context of open-source, anarchist production of software, can reliance on social networks actually in some ways inhibit the production of innovative code?
 

Groupthink

Mayer-Schönberger argues that social networks produce a phenomenon known as groupthink. Groupthink occurs when a social group becomes extremely cohesive and acquires the ability to function together with minimal explanations. A group is especially vulnerable to groupthink once it becomes insulated from outside influences. The negative effect of group think is that members of the group avoid radical views and are naturally discouraged from “outside-the-box” thinking—as this would disrupt the cohesion of the group.
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Open-source products like Linux and Firefox can theoretically be modified by anyone. As Eben covered in class, thousands of programmers throughout the world can work to debug, fine tune, and innovate open-source programs. Hopefully, the best solutions find their way to the top. However, sometimes the groupthink mentality brought about by social networks can actually inhibit open-source development. For instance, a product like Firefox might develop quickly at first, but as the group of developers become more interconnected, innovations become more miniscule. Now, most changes to Firefox are extremely minor tweaks. Instead of huge jumps forward, radical individual innovations are either naturally discarded by the group, or not put forward at all because the individual does not want to stir the pot.
>
>
Open-source products like Linux and Firefox can theoretically be modified by anyone. As Eben covered in class, thousands of programmers throughout the world can work to debug, fine tune, and innovate open-source programs. Hopefully, the best solutions find their way to the top. However, sometimes the groupthink mentality brought about by social networks may actually inhibit open-source development. For instance, a product like Firefox might develop quickly at first, but as the group of developers become more interconnected, innovations become more miniscule. Now, most changes to Firefox are extremely minor tweaks. Instead of huge jumps forward, radical individual innovations are either naturally discarded by the group, or not put forward at all because the individual does not want to stir the pot. Fortunately, it is clear that there is no link between the downturn in radical development over time and open-source development, because all major software projects naturally experience their most dynamic growth in the beginning stage of development, followed by progressively more-minor tweaks.
 
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  • Unlike all other social process growth curves, which show the same exponential growth followed by transition to incremental change? While it would be right to say that most of the changes made to a very large, widely-adopted middleware program like a browser will be bugfixes, security patches, and other "minor tweaks," because large projects require maintenance and maintenance to those who think of programming in terms of feature-creation is "tweaks," it would be wrong to suppose that therefore the "out of the box" project work doesn't get done. Part of it migrates to the API boundary: most of the innovation around Firefox now occurs through add-ons, because the plug-in APIs are mature. The rest is carried on the project's roadmap for major version changes. You also don't take into account the branches of Firefox, like Conkeror, that are meant to explore directions that the mass of users probably don't want to go.

  • But you don't get to that point in part because you're thinking of free software as resulting from the groupthink of developers, instead of asking how users contribute to the design of big, mature, end-user products like the browser.

Furthermore, Mayer-Schönberger and others point out that with open-source software, a “lock-in” effect can occur. For instance, when Facebook opened up its API it quickly overtook Myspace, as third party developers became free to develop applications to work with Facebook (Myspace uses a notoriously closed system). Essentially, Facebook got thousands of programmers to develop its site for free; this open-source system worked incredibly well for Facebook. Unfortunately, after years of development using the API, it’s now much harder for Facebook to change its API, because thousands of applications within the Facebook community rely on the old API, and are essentially entrenched or “locked in” to the old way of doing things. Combine the locked in effect with groupthink, and programmers are not likely to invest time in radical innovations, because these innovations would simply not be implemented into the existing system.

  • That's in relation to a closed system with some open features, like Facebook, which doesn't actually deliver any software to users, but simply provides a web service. Why didn't you ask about the development path of free software projects that deliver software, are complex and serve a large number of dependencies. How do they fare on this supposed API lock-in problem? The Linux kernel would be a good subject of study, as would something that has been around for a lot longer and has an even more complex dependency environment, such as X. I think such a study would prove that what's being suggested here is the most ridiculous arrant nonsense, because much radical improvement in programs takes place without changing APIs or by extending existing APIs without breaking them, but perhaps I'm wrong.
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Mayer-Schönberger and others also point out that with open-source software, a “lock-in” effect can occur. For instance, when Facebook opened up its API it quickly overtook Myspace, as third party developers became free to develop applications to work with Facebook (Myspace uses a notoriously closed system). Essentially, Facebook got thousands of programmers to develop its site for free; this open-source system worked incredibly well for Facebook. Unfortunately, after years of development using the API, it’s now much harder for Facebook to change its API, because thousands of applications within the Facebook community rely on the old API, and are essentially entrenched or “locked in” to the old way of doing things. Combine the locked in effect with groupthink, and programmers may not be as likely to invest time in radical innovations, because these innovations would simply not be implemented into the existing system. While the above hypothesis likely holds true for a closed web service like Facebook, it does not take into complex software packages such as Linux or X, which seem to have survived and flourished without being “locked in.”
 

Positive Developments

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Despite the negative implications of groupthink, social networks and social media have positive effects on human cognitive processes and society in general. Social network users are constantly bombarded with a variety of information. People often worry that encountering too much information reduces their ability to retain it. However, a study by Sanda Erdelez shows that this is not the case. In fact, people who accidentally discover or “bump into” random information are generally able to recall that incident (it is not lost in the shuffle). Furthermore, social networks and media provide a limitless supply of unexpected opportunities. When is the last time that you discovered something new and interesting—something you would otherwise likely never have considered—through trivial use of an online social network? It happens to me all of the time. As a result, I learn new things, appreciate ideas from a different point of view, and generally expand my horizons.
>
>
Despite purported negative implications of groupthink, social networks and social media have positive effects on human cognitive processes and society in general. Social network users are constantly bombarded with a variety of information. People often worry that encountering too much information reduces their ability to retain it. However, a study by Sanda Erdelez shows that this is not the case. In fact, people who accidentally discover or “bump into” random information are generally able to recall that incident (it is not lost in the shuffle). Furthermore, social networks and media provide a limitless supply of unexpected opportunities. When is the last time that you discovered something new and interesting—something you would otherwise likely never have considered—through trivial use of an online social network? It happens to me all of the time. As a result, I learn new things, appreciate ideas from a different point of view, and generally expand my horizons.
 
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Despite warnings that social networks reduce critical thinking, social networks have begun to be used effectively within the medical community. Servo is changing the way doctors think and practice medicine. It is a social network open exclusively to doctors. When a doctor comes across a medical condition that the doctor may not recognize, he or she can post a blog question to the medical community. The community of doctors rates the usefulness of the post, can answer multiple choice polls, and can leave individual comments. Through this system, doctors are able to call upon the knowledge and experience of 110,000 (and counting) fellow practitioners. Unknown maladies are quickly diagnosed, and doctors quickly learn the “best” solution to both common and rare medical problems. Asking someone else how to do something may not be “critical thinking,” but it is surely extremely beneficial in the medical field. Servo may produce an environment in which the need for innovation is diminished, but the social utility it creates surely outweighs any negative cognitive impact.
>
>
Despite warnings that social networks reduce critical thinking, social networks have begun to be used effectively within the medical community. Sermo is changing the way doctors think and practice medicine. It is a social network open exclusively to doctors. When a doctor comes across a medical condition that the doctor may not recognize, he or she can post a blog question to the medical community. The community of doctors rates the usefulness of the post, can answer multiple choice polls, and can leave individual comments. Through this system, doctors are able to call upon the knowledge and experience of 110,000 (and counting) fellow practitioners. Unknown maladies are quickly diagnosed, and doctors quickly learn the “best” solution to both common and rare medical problems. Asking someone else how to do something may not be “critical thinking,” but it is surely extremely beneficial in the medical field. Sermo may produce an environment in which the need for innovation is diminished, but the social utility it creates surely outweighs any negative cognitive impact.
 

Conclusions

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As a former computer programmer who worked on large projects, it seems apparent to me that at least some of what Mayer-Schönberger suggests rings true. More often than not, the truly innovative solutions to a coding dilemma come from the lone programmer, not from teamwork or an environment in which individual programmers know that their ideas will be scrutinized by committee. However, peer produced, open source programming has repeatedly proven to be extremely effective, and for many types of applications it is clearly the best way to develop software. While it may be true that the groupthink mentality, combined with the natural “locked in” nature of the net leads to less radical thinking, does this negative outweigh the positives brought about by social networks (privacy concerns aside)? No. Now, virtually everyone has the ability to educate themselves on any topic and communicate with the entirety of humanity.
>
>
As a former computer programmer who worked on large projects, it seems apparent to me that at least some of what Mayer-Schönberger suggests rings true. More often than not, the truly innovative solutions to a coding dilemma come from the lone programmer, not from teamwork or an environment in which individual programmers know that their ideas will be scrutinized by committee. However, peer produced, open source programming has repeatedly proven to be extremely effective, and for many types of applications it is clearly the best way to develop software. While it may be true that the groupthink mentality, combined with the natural “locked in” nature of the net leads to less radical thinking in specific situations, does this negative outweigh the positives brought about by social networks (privacy concerns aside)? No. Now, virtually everyone has the ability to educate themselves on any topic and communicate with the entirety of humanity.
 The groupthink phenomenon is simply the natural way in which humans function, and social networks are here to stay. We should therefore focus on educating the public of the dangers and existence of groupthink within social networks, encourage them to work to broaden their horizons, and use the education system to promote critical and radical thinking beginning at an early age.
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 Hi Scott,
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I enjoyed reading your paper and thought you did a good job of discussing the benefits of social networking sites. The groupthink phenomenon is fascinating (albeit often disturbing) and I thought it was interesting how you applied it to social networking sites. However, it seemed like you might be discussing two distinct types of sites: educational social networking sites that are specifically designed to exchange knowledge within a particular community (like Servo), and general social networking sites like Facebook. It seems to me that the balancing test you use at the end - (While it may be true that the groupthink mentality, combined with the natural “locked in” nature of the net leads to less radical thinking, does this negative outweigh the positives brought about by social networks (privacy concerns aside)?)- might change depending on what type of site you are talking about. It would also be interesting to hear more about how sites like Facebook promote critical and radical thinking.
>
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I enjoyed reading your paper and thought you did a good job of discussing the benefits of social networking sites. The groupthink phenomenon is fascinating (albeit often disturbing) and I thought it was interesting how you applied it to social networking sites. However, it seemed like you might be discussing two distinct types of sites: educational social networking sites that are specifically designed to exchange knowledge within a particular community (like Sermo), and general social networking sites like Facebook. It seems to me that the balancing test you use at the end - (While it may be true that the groupthink mentality, combined with the natural “locked in” nature of the net leads to less radical thinking, does this negative outweigh the positives brought about by social networks (privacy concerns aside)?)- might change depending on what type of site you are talking about. It would also be interesting to hear more about how sites like Facebook promote critical and radical thinking.
 -- JuvariaKhan - 10 Dec 2009
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Scott,

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I really enjoyed reading your paper. The existence of groupthink within the context of social networking sites is a really interesting concept, and I think that you raise an important issue of the value of two potentially competing types of good: access to information, and high-quality, innovative programming. One question that your paper raised for me is how (and if) Servo is different than social network sites as relates to groupthink; in other words, does the fact that Servo is used by a professional community immunize it from groupthink, or does the value of information is provides mean that groupthink simply isn’t that important?
>
>
I really enjoyed reading your paper. The existence of groupthink within the context of social networking sites is a really interesting concept, and I think that you raise an important issue of the value of two potentially competing types of good: access to information, and high-quality, innovative programming. One question that your paper raised for me is how (and if) Sermo is different than social network sites as relates to groupthink; in other words, does the fact that Sermo is used by a professional community immunize it from groupthink, or does the value of information is provides mean that groupthink simply isn’t that important?
 

-- HeatherStevenson - 08 Jan 2010

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 Thanks for your comments. I'm incorporating your suggestion into the final draft.

Heather,

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I appreciate your comments. As for Servo, the fact that Servo is used by a professional community does not immunize it from groupthink. In fact, groupthink could adversely affect Servo, in that it might lead the medical community to become more centralized and lead to less critical thinking by individual doctors. For instance, when a doctor comes across a difficult medical dilemma, instead of trying to devise an innovative solution to the problem, he might consult Servo and assume that the Servo's solution to his problem is the best solution available. At that point, he stops thinking critically and goes along with the group. In this scenario, critical thinking and a chance to invent a better solution are lost. However, in my opinion, the value of the information and the service that Servo provides far outweighs any negative impact. Groupthink within Servo is still important, but as I said in my paper, "the social utility it creates surely outweighs any negative cognitive impact."
>
>
I appreciate your comments. As for Sermo, the fact that Sermo is used by a professional community does not immunize it from groupthink. In fact, groupthink could adversely affect Sermo, in that it might lead the medical community to become more centralized and lead to less critical thinking by individual doctors. For instance, when a doctor comes across a difficult medical dilemma, instead of trying to devise an innovative solution to the problem, he might consult Sermo and assume that the Sermo's solution to his problem is the best solution available. At that point, he stops thinking critically and goes along with the group. In this scenario, critical thinking and a chance to invent a better solution are lost. However, in my opinion, the value of the information and the service that Sermo provides far outweighs any negative impact. Groupthink within Sermo is still important, but as I said in my paper, "the social utility it creates surely outweighs any negative cognitive impact."
 -- ScottMcKinney - 13 Jan 2010

ScottMcKinneySecondPaper 11 - 01 Mar 2010 - Main.ScottMcKinney
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 -- By ScottMcKinney - 07 Dec 2009
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UNDER CONSTRUCTION
 

Introduction

Everyday, the internet society becomes more and more interconnected in a complex web of social networks. Users now have the ability to easily interact with their social networks anytime and anywhere through the use of internet-capable smart phones. As the privacy ramifications of social networks have been covered on this wiki in detail (see Makalkika's paper, Kamel's paper, Heather's paper, and Donna's paper), this paper seeks to explore the possible cognitive ramifications of social networks.

ScottMcKinneySecondPaper 10 - 24 Jan 2010 - Main.EbenMoglen
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 -- By ScottMcKinney - 07 Dec 2009
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Ready for comments from anyone.
 

Introduction

Everyday, the internet society becomes more and more interconnected in a complex web of social networks. Users now have the ability to easily interact with their social networks anytime and anywhere through the use of internet-capable smart phones. As the privacy ramifications of social networks have been covered on this wiki in detail (see Makalkika's paper, Kamel's paper, Heather's paper, and Donna's paper), this paper seeks to explore the possible cognitive ramifications of social networks.

A recent paper by Viktor Mayer-Schönberger raises several interesting questions: In the context of open-source, anarchist production of software, can reliance on social networks actually inhibit the production of innovative code? In general, is the ability of people to connect with others around the globe hurting creative thinking?

Added:
>
>
  • You mean, like the well-known collapse of innovative thinking that followed the invention and adoption of the telephone? Surely it is possible to recognize nonsense when you come across it?
 

Groupthink

Mayer-Schönberger argues that social networks produce a phenomenon known as groupthink. Groupthink occurs when a social group becomes extremely cohesive and acquires the ability to function together with minimal explanations. A group is especially vulnerable to groupthink once it becomes insulated from outside influences. The negative effect of group think is that members of the group avoid radical views and are naturally discouraged from “outside-the-box” thinking—as this would disrupt the cohesion of the group.

Open-source products like Linux and Firefox can theoretically be modified by anyone. As Eben covered in class, thousands of programmers throughout the world can work to debug, fine tune, and innovate open-source programs. Hopefully, the best solutions find their way to the top. However, sometimes the groupthink mentality brought about by social networks can actually inhibit open-source development. For instance, a product like Firefox might develop quickly at first, but as the group of developers become more interconnected, innovations become more miniscule. Now, most changes to Firefox are extremely minor tweaks. Instead of huge jumps forward, radical individual innovations are either naturally discarded by the group, or not put forward at all because the individual does not want to stir the pot.

Added:
>
>
  • Unlike all other social process growth curves, which show the same exponential growth followed by transition to incremental change? While it would be right to say that most of the changes made to a very large, widely-adopted middleware program like a browser will be bugfixes, security patches, and other "minor tweaks," because large projects require maintenance and maintenance to those who think of programming in terms of feature-creation is "tweaks," it would be wrong to suppose that therefore the "out of the box" project work doesn't get done. Part of it migrates to the API boundary: most of the innovation around Firefox now occurs through add-ons, because the plug-in APIs are mature. The rest is carried on the project's roadmap for major version changes. You also don't take into account the branches of Firefox, like Conkeror, that are meant to explore directions that the mass of users probably don't want to go.

  • But you don't get to that point in part because you're thinking of free software as resulting from the groupthink of developers, instead of asking how users contribute to the design of big, mature, end-user products like the browser.
 Furthermore, Mayer-Schönberger and others point out that with open-source software, a “lock-in” effect can occur. For instance, when Facebook opened up its API it quickly overtook Myspace, as third party developers became free to develop applications to work with Facebook (Myspace uses a notoriously closed system). Essentially, Facebook got thousands of programmers to develop its site for free; this open-source system worked incredibly well for Facebook. Unfortunately, after years of development using the API, it’s now much harder for Facebook to change its API, because thousands of applications within the Facebook community rely on the old API, and are essentially entrenched or “locked in” to the old way of doing things. Combine the locked in effect with groupthink, and programmers are not likely to invest time in radical innovations, because these innovations would simply not be implemented into the existing system.
Added:
>
>
  • That's in relation to a closed system with some open features, like Facebook, which doesn't actually deliver any software to users, but simply provides a web service. Why didn't you ask about the development path of free software projects that deliver software, are complex and serve a large number of dependencies. How do they fare on this supposed API lock-in problem? The Linux kernel would be a good subject of study, as would something that has been around for a lot longer and has an even more complex dependency environment, such as X. I think such a study would prove that what's being suggested here is the most ridiculous arrant nonsense, because much radical improvement in programs takes place without changing APIs or by extending existing APIs without breaking them, but perhaps I'm wrong.
 

Positive Developments

Despite the negative implications of groupthink, social networks and social media have positive effects on human cognitive processes and society in general. Social network users are constantly bombarded with a variety of information. People often worry that encountering too much information reduces their ability to retain it. However, a study by Sanda Erdelez shows that this is not the case. In fact, people who accidentally discover or “bump into” random information are generally able to recall that incident (it is not lost in the shuffle). Furthermore, social networks and media provide a limitless supply of unexpected opportunities. When is the last time that you discovered something new and interesting—something you would otherwise likely never have considered—through trivial use of an online social network? It happens to me all of the time. As a result, I learn new things, appreciate ideas from a different point of view, and generally expand my horizons.

ScottMcKinneySecondPaper 9 - 15 Jan 2010 - Main.EdwardBontkowski
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 I appreciate your comments. As for Servo, the fact that Servo is used by a professional community does not immunize it from groupthink. In fact, groupthink could adversely affect Servo, in that it might lead the medical community to become more centralized and lead to less critical thinking by individual doctors. For instance, when a doctor comes across a difficult medical dilemma, instead of trying to devise an innovative solution to the problem, he might consult Servo and assume that the Servo's solution to his problem is the best solution available. At that point, he stops thinking critically and goes along with the group. In this scenario, critical thinking and a chance to invent a better solution are lost. However, in my opinion, the value of the information and the service that Servo provides far outweighs any negative impact. Groupthink within Servo is still important, but as I said in my paper, "the social utility it creates surely outweighs any negative cognitive impact."

-- ScottMcKinney - 13 Jan 2010

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Scott, much like Brian, I had never really thought about groupthink as it relates to the social networking context. Quite a novel topic. I definitely can identify with the results of Sandra Erdelez's study. TI definitely think that my overall information retention has increased since my exposure to various social networks. Regarding the lock-in effect that groupthink tends to cause in software development... what are developers doing to try and combat this effect? I'm no programmer (and don't know that much about it), so I have absolutely no clue, but I feel like there have to be some ways to program from the outset to avoid this lock-in effect.

-- EdwardBontkowski - 15 Jan 2010

 
 
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ScottMcKinneySecondPaper 8 - 13 Jan 2010 - Main.ScottMcKinney
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 Despite warnings that social networks reduce critical thinking, social networks have begun to be used effectively within the medical community. Servo is changing the way doctors think and practice medicine. It is a social network open exclusively to doctors. When a doctor comes across a medical condition that the doctor may not recognize, he or she can post a blog question to the medical community. The community of doctors rates the usefulness of the post, can answer multiple choice polls, and can leave individual comments. Through this system, doctors are able to call upon the knowledge and experience of 110,000 (and counting) fellow practitioners. Unknown maladies are quickly diagnosed, and doctors quickly learn the “best” solution to both common and rare medical problems. Asking someone else how to do something may not be “critical thinking,” but it is surely extremely beneficial in the medical field. Servo may produce an environment in which the need for innovation is diminished, but the social utility it creates surely outweighs any negative cognitive impact.

Conclusions

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As a former computer programmer who worked on large projects, it seems apparent to me that at least some of what Mayer-Schönberger suggests rings true. More often than not, the truly innovative solutions to a coding dilemma come from the lone programmer, not from teamwork or an environment in which individual programmers know that their ideas will be scrutinized by committee. However, peer produced, open source programming has repeatedly proven to be extremely effective, and for many types of applications it is clearly the best way to develop software. While it may be true that the groupthink mentality, combined with the natural “locked in” nature of the net leads to less radical thinking, does this negative outweigh the positives brought about by social networks (privacy concerns aside)? No—now, people all over the world have the ability to educate themselves on any topic and communicate and learn with the entirety of humanity.
>
>
As a former computer programmer who worked on large projects, it seems apparent to me that at least some of what Mayer-Schönberger suggests rings true. More often than not, the truly innovative solutions to a coding dilemma come from the lone programmer, not from teamwork or an environment in which individual programmers know that their ideas will be scrutinized by committee. However, peer produced, open source programming has repeatedly proven to be extremely effective, and for many types of applications it is clearly the best way to develop software. While it may be true that the groupthink mentality, combined with the natural “locked in” nature of the net leads to less radical thinking, does this negative outweigh the positives brought about by social networks (privacy concerns aside)? No. Now, virtually everyone has the ability to educate themselves on any topic and communicate with the entirety of humanity.
 
Changed:
<
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The groupthink phenomenon is simply the natural way in which humans function. While there may be some drawbacks to social networks, they are here to stay. We should therefore focus on educating the public of the possible cognitive pitfalls of social networks, and encourage them to work to prevent social network groupthink, and promote critical and radical thinking.
>
>
The groupthink phenomenon is simply the natural way in which humans function, and social networks are here to stay. We should therefore focus on educating the public of the dangers and existence of groupthink within social networks, encourage them to work to broaden their horizons, and use the education system to promote critical and radical thinking beginning at an early age.
 
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-- HeatherStevenson - 08 Jan 2010

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Brian, Thanks for your comments. I'm incorporating your suggestion into the final draft.

Heather, I appreciate your comments. As for Servo, the fact that Servo is used by a professional community does not immunize it from groupthink. In fact, groupthink could adversely affect Servo, in that it might lead the medical community to become more centralized and lead to less critical thinking by individual doctors. For instance, when a doctor comes across a difficult medical dilemma, instead of trying to devise an innovative solution to the problem, he might consult Servo and assume that the Servo's solution to his problem is the best solution available. At that point, he stops thinking critically and goes along with the group. In this scenario, critical thinking and a chance to invent a better solution are lost. However, in my opinion, the value of the information and the service that Servo provides far outweighs any negative impact. Groupthink within Servo is still important, but as I said in my paper, "the social utility it creates surely outweighs any negative cognitive impact."

-- ScottMcKinney - 13 Jan 2010

 
 
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ScottMcKinneySecondPaper 7 - 08 Jan 2010 - Main.HeatherStevenson
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 Interesting paper. I hadn't considered groupthink effects within social networks, but I suspect you and the study you cite are correct that it is problematic. I have no specific suggestions on the current content of your essay except to note it might be helpful if you talked briefly about the ways to fix the problem you identified (e.g. those discussed in the final link, or others you know of). You do a good job of identifying a problem and convincing the reader it is a problem worth addressing, so it would be helpful if you lent that same descriptive skill to suggesting how to solve the problem we readers are now attending to. A few sentences would accomplish that, one of which could incorporate the link you are citing now. Just a thought. Nice work, it reads well.

-- BrianS - 06 Jan 2010

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Scott, I really enjoyed reading your paper. The existence of groupthink within the context of social networking sites is a really interesting concept, and I think that you raise an important issue of the value of two potentially competing types of good: access to information, and high-quality, innovative programming. One question that your paper raised for me is how (and if) Servo is different than social network sites as relates to groupthink; in other words, does the fact that Servo is used by a professional community immunize it from groupthink, or does the value of information is provides mean that groupthink simply isn’t that important?

-- HeatherStevenson - 08 Jan 2010

 
 
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ScottMcKinneySecondPaper 6 - 06 Jan 2010 - Main.BrianS
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 I'm glad you enjoyed my paper. Your comment about the differentiation between social networking sites is correct: different types of social networks carry with them different benefits and drawbacks, and consequently affect cognitive processes differently. However, I wouldn't divide the types of networks I'm talking about into only two groups (social and educational). Really, there are many degrees and many types of online social networks: social, educational, and everything in between. In the context of open-source programming, the social network at issue may not be what one would traditionally think of as a traditional online social network like Myspace. I'll try to make these distinctions more obvious in my next revision of the paper.

-- ScottMcKinney - 30 Dec 2009

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Scott,

Interesting paper. I hadn't considered groupthink effects within social networks, but I suspect you and the study you cite are correct that it is problematic. I have no specific suggestions on the current content of your essay except to note it might be helpful if you talked briefly about the ways to fix the problem you identified (e.g. those discussed in the final link, or others you know of). You do a good job of identifying a problem and convincing the reader it is a problem worth addressing, so it would be helpful if you lent that same descriptive skill to suggesting how to solve the problem we readers are now attending to. A few sentences would accomplish that, one of which could incorporate the link you are citing now. Just a thought. Nice work, it reads well.

-- BrianS - 06 Jan 2010

 
 
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 -- By ScottMcKinney - 07 Dec 2009
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First draft is ready for comments from anyone.
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Ready for comments from anyone.
 

Introduction

Everyday, the internet society becomes more and more interconnected in a complex web of social networks. Users now have the ability to easily interact with their social networks anytime and anywhere through the use of internet-capable smart phones. As the privacy ramifications of social networks have been covered on this wiki in detail (see Makalkika's paper, Kamel's paper, Heather's paper, and Donna's paper), this paper seeks to explore the possible cognitive ramifications of social networks.
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 I enjoyed reading your paper and thought you did a good job of discussing the benefits of social networking sites. The groupthink phenomenon is fascinating (albeit often disturbing) and I thought it was interesting how you applied it to social networking sites. However, it seemed like you might be discussing two distinct types of sites: educational social networking sites that are specifically designed to exchange knowledge within a particular community (like Servo), and general social networking sites like Facebook. It seems to me that the balancing test you use at the end - (While it may be true that the groupthink mentality, combined with the natural “locked in” nature of the net leads to less radical thinking, does this negative outweigh the positives brought about by social networks (privacy concerns aside)?)- might change depending on what type of site you are talking about. It would also be interesting to hear more about how sites like Facebook promote critical and radical thinking.

-- JuvariaKhan - 10 Dec 2009

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Hi Juvaria,

I'm glad you enjoyed my paper. Your comment about the differentiation between social networking sites is correct: different types of social networks carry with them different benefits and drawbacks, and consequently affect cognitive processes differently. However, I wouldn't divide the types of networks I'm talking about into only two groups (social and educational). Really, there are many degrees and many types of online social networks: social, educational, and everything in between. In the context of open-source programming, the social network at issue may not be what one would traditionally think of as a traditional online social network like Myspace. I'll try to make these distinctions more obvious in my next revision of the paper.

-- ScottMcKinney - 30 Dec 2009

 
 
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Hi Scott,

I enjoyed reading your paper and thought you did a good job of discussing the benefits of social networking sites. The groupthink phenomenon is fascinating (albeit often disturbing) and I thought it was interesting how you applied it to social networking sites. However, it seemed like you might be discussing two distinct types of sites: educational social networking sites that are specifically designed to exchange knowledge within a particular community (like Servo), and general social networking sites like Facebook. It seems to me that the balancing test you use at the end - (While it may be true that the groupthink mentality, combined with the natural “locked in” nature of the net leads to less radical thinking, does this negative outweigh the positives brought about by social networks (privacy concerns aside)?)- might change depending on what type of site you are talking about. It would also be interesting to hear more about how sites like Facebook promote critical and radical thinking.

-- JuvariaKhan - 10 Dec 2009

 
 
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 -- By ScottMcKinney - 07 Dec 2009
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This is still a work in progress.
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First draft is ready for comments from anyone.
 

Introduction

Everyday, the internet society becomes more and more interconnected in a complex web of social networks. Users now have the ability to easily interact with their social networks anytime and anywhere through the use of internet-capable smart phones. As the privacy ramifications of social networks have been covered on this wiki in detail (see Makalkika's paper, Kamel's paper, Heather's paper, and Donna's paper), this paper seeks to explore the possible cognitive ramifications of social networks.
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Groupthink

Mayer-Schönberger argues that social networks produce a phenomenon known as groupthink. Groupthink occurs when a social group becomes extremely cohesive and acquires the ability to function together with minimal explanations. A group is especially vulnerable to groupthink once it becomes insulated from outside influences. The negative effect of group think is that members of the group avoid radical views and are naturally discouraged from “outside-the-box” thinking—as this would disrupt the cohesion of the group.
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Open-source products like Linux and Firefox can theoretically be modified by anyone. As Eben covered in class, thousands of programmers throughout the world can work to debug, fine tune, and innovate open-source programs. Hopefully, the best solutions find their way to the top. However, sometimes the groupthink mentality brought about by social networks could actually inhibit open-source development. For instance, a product like Firefox might develop quickly at first, but as the group of developers become more interconnected, innovations become more miniscule. Now, most changes to Firefox are extremely minor tweaks. Instead of huge jumps forward, radical individual innovations are either naturally discarded by the group, or not put forward at all because the individual does not want to stir the pot.
>
>
Open-source products like Linux and Firefox can theoretically be modified by anyone. As Eben covered in class, thousands of programmers throughout the world can work to debug, fine tune, and innovate open-source programs. Hopefully, the best solutions find their way to the top. However, sometimes the groupthink mentality brought about by social networks can actually inhibit open-source development. For instance, a product like Firefox might develop quickly at first, but as the group of developers become more interconnected, innovations become more miniscule. Now, most changes to Firefox are extremely minor tweaks. Instead of huge jumps forward, radical individual innovations are either naturally discarded by the group, or not put forward at all because the individual does not want to stir the pot.
 Furthermore, Mayer-Schönberger and others point out that with open-source software, a “lock-in” effect can occur. For instance, when Facebook opened up its API it quickly overtook Myspace, as third party developers became free to develop applications to work with Facebook (Myspace uses a notoriously closed system). Essentially, Facebook got thousands of programmers to develop its site for free; this open-source system worked incredibly well for Facebook. Unfortunately, after years of development using the API, it’s now much harder for Facebook to change its API, because thousands of applications within the Facebook community rely on the old API, and are essentially entrenched or “locked in” to the old way of doing things. Combine the locked in effect with groupthink, and programmers are not likely to invest time in radical innovations, because these innovations would simply not be implemented into the existing system.

Positive Developments

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Despite the negative implications of groupthink, social networks and social media have positive effects on human cognitive processes. Social network users are constantly bombarded with a variety of information. People often worry that encountering too much information reduces their ability to retain it. However, a study by Sanda Erdelez shows that this is not the case. In fact, people who accidentally discover or “bump into” random information are generally able to recall that incident (it is not lost in the shuffle). Furthermore, social networks and media provide a limitless supply of unexpected opportunities. When is the last time that you discovered something new and interesting—something you would otherwise likely never have considered—through trivial use of an online social network? It happens to me all of the time. As a result, I learn new things, think about things from a different point of view, and generally expand my horizons.
>
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Despite the negative implications of groupthink, social networks and social media have positive effects on human cognitive processes and society in general. Social network users are constantly bombarded with a variety of information. People often worry that encountering too much information reduces their ability to retain it. However, a study by Sanda Erdelez shows that this is not the case. In fact, people who accidentally discover or “bump into” random information are generally able to recall that incident (it is not lost in the shuffle). Furthermore, social networks and media provide a limitless supply of unexpected opportunities. When is the last time that you discovered something new and interesting—something you would otherwise likely never have considered—through trivial use of an online social network? It happens to me all of the time. As a result, I learn new things, appreciate ideas from a different point of view, and generally expand my horizons.
 
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Despite claims that social networks reduce critical thinking, social networks have begun to be used effectively within the medical community. Servo is changing the way doctors think and practice medicine. It is a social network open exclusively to doctors. When a doctor comes across a medical condition that the doctor may not recognize, he or she can post a blog question to the medical community. The community of doctors rates the usefulness of the post, can answer multiple choice polls, and can leave individual comments. Through this system, doctors are able to call upon the knowledge and experience of 110,000 (and counting) fellow practitioners. Asking someone else how to do something may not be “critical thinking,” but it is surely extremely beneficial in the medical field. Unknown maladies are quickly diagnosed, and doctors quickly learn the “best” solution to both common and rare medical problems.
>
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Despite warnings that social networks reduce critical thinking, social networks have begun to be used effectively within the medical community. Servo is changing the way doctors think and practice medicine. It is a social network open exclusively to doctors. When a doctor comes across a medical condition that the doctor may not recognize, he or she can post a blog question to the medical community. The community of doctors rates the usefulness of the post, can answer multiple choice polls, and can leave individual comments. Through this system, doctors are able to call upon the knowledge and experience of 110,000 (and counting) fellow practitioners. Unknown maladies are quickly diagnosed, and doctors quickly learn the “best” solution to both common and rare medical problems. Asking someone else how to do something may not be “critical thinking,” but it is surely extremely beneficial in the medical field. Servo may produce an environment in which the need for innovation is diminished, but the social utility it creates surely outweighs any negative cognitive impact.
 

Conclusions

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As a former computer programmer who worked on large projects, it seems apparent to me that at least some of what Mayer-Schönberger suggests rings true. More often than not, the truly innovative solutions to a coding dilemma come from the lone programmer, not from teamwork or an environment in which programmers are heavily supervised. However, peer produced, open source programming has repeatedly shown to be extremely effective, and for many types of applications it is clearly the best way to develop software. While it may be true that the groupthink mentality, combined with the natural “locked in” nature of the net leads to less radical thinking, does this negative outweigh the positives brought about by social networks (privacy concerns aside)? No—people all over the world have the ability to educate themselves on any topic and communicate with the entirety of humanity.

The idea of groupthink is simply a natural way in which humans function. While there may be some drawbacks to social networks, they are here to stay. We should therefore focus on educating the public of the possible cognitive pitfalls of social networks, and encourage them to work to prevent social network groupthink, and promote critical thinking.

>
>
As a former computer programmer who worked on large projects, it seems apparent to me that at least some of what Mayer-Schönberger suggests rings true. More often than not, the truly innovative solutions to a coding dilemma come from the lone programmer, not from teamwork or an environment in which individual programmers know that their ideas will be scrutinized by committee. However, peer produced, open source programming has repeatedly proven to be extremely effective, and for many types of applications it is clearly the best way to develop software. While it may be true that the groupthink mentality, combined with the natural “locked in” nature of the net leads to less radical thinking, does this negative outweigh the positives brought about by social networks (privacy concerns aside)? No—now, people all over the world have the ability to educate themselves on any topic and communicate and learn with the entirety of humanity.
 
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The groupthink phenomenon is simply the natural way in which humans function. While there may be some drawbacks to social networks, they are here to stay. We should therefore focus on educating the public of the possible cognitive pitfalls of social networks, and encourage them to work to prevent social network groupthink, and promote critical and radical thinking.
 

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It is strongly recommended that you include your outline in the body of your essay by using the outline as section titles. The headings below are there to remind you how section and subsection titles are formatted.
 
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Paper Title

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Social Networks and the Internet Society

 -- By ScottMcKinney - 07 Dec 2009
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not ready for review

Section I

Subsection A

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This is still a work in progress.
 
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Introduction

Everyday, the internet society becomes more and more interconnected in a complex web of social networks. Users now have the ability to easily interact with their social networks anytime and anywhere through the use of internet-capable smart phones. As the privacy ramifications of social networks have been covered on this wiki in detail (see Makalkika's paper, Kamel's paper, Heather's paper, and Donna's paper), this paper seeks to explore the possible cognitive ramifications of social networks.
 
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A recent paper by Viktor Mayer-Schönberger raises several interesting questions: In the context of open-source, anarchist production of software, can reliance on social networks actually inhibit the production of innovative code? In general, is the ability of people to connect with others around the globe hurting creative thinking?
 
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Subsection B

 
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Groupthink

Mayer-Schönberger argues that social networks produce a phenomenon known as groupthink. Groupthink occurs when a social group becomes extremely cohesive and acquires the ability to function together with minimal explanations. A group is especially vulnerable to groupthink once it becomes insulated from outside influences. The negative effect of group think is that members of the group avoid radical views and are naturally discouraged from “outside-the-box” thinking—as this would disrupt the cohesion of the group.
 
Changed:
<
<

Subsub 1

>
>
Open-source products like Linux and Firefox can theoretically be modified by anyone. As Eben covered in class, thousands of programmers throughout the world can work to debug, fine tune, and innovate open-source programs. Hopefully, the best solutions find their way to the top. However, sometimes the groupthink mentality brought about by social networks could actually inhibit open-source development. For instance, a product like Firefox might develop quickly at first, but as the group of developers become more interconnected, innovations become more miniscule. Now, most changes to Firefox are extremely minor tweaks. Instead of huge jumps forward, radical individual innovations are either naturally discarded by the group, or not put forward at all because the individual does not want to stir the pot.
 
Added:
>
>
Furthermore, Mayer-Schönberger and others point out that with open-source software, a “lock-in” effect can occur. For instance, when Facebook opened up its API it quickly overtook Myspace, as third party developers became free to develop applications to work with Facebook (Myspace uses a notoriously closed system). Essentially, Facebook got thousands of programmers to develop its site for free; this open-source system worked incredibly well for Facebook. Unfortunately, after years of development using the API, it’s now much harder for Facebook to change its API, because thousands of applications within the Facebook community rely on the old API, and are essentially entrenched or “locked in” to the old way of doing things. Combine the locked in effect with groupthink, and programmers are not likely to invest time in radical innovations, because these innovations would simply not be implemented into the existing system.
 
Changed:
<
<

Subsub 2

>
>

Positive Developments

Despite the negative implications of groupthink, social networks and social media have positive effects on human cognitive processes. Social network users are constantly bombarded with a variety of information. People often worry that encountering too much information reduces their ability to retain it. However, a study by Sanda Erdelez shows that this is not the case. In fact, people who accidentally discover or “bump into” random information are generally able to recall that incident (it is not lost in the shuffle). Furthermore, social networks and media provide a limitless supply of unexpected opportunities. When is the last time that you discovered something new and interesting—something you would otherwise likely never have considered—through trivial use of an online social network? It happens to me all of the time. As a result, I learn new things, think about things from a different point of view, and generally expand my horizons.
 
Added:
>
>
Despite claims that social networks reduce critical thinking, social networks have begun to be used effectively within the medical community. Servo is changing the way doctors think and practice medicine. It is a social network open exclusively to doctors. When a doctor comes across a medical condition that the doctor may not recognize, he or she can post a blog question to the medical community. The community of doctors rates the usefulness of the post, can answer multiple choice polls, and can leave individual comments. Through this system, doctors are able to call upon the knowledge and experience of 110,000 (and counting) fellow practitioners. Asking someone else how to do something may not be “critical thinking,” but it is surely extremely beneficial in the medical field. Unknown maladies are quickly diagnosed, and doctors quickly learn the “best” solution to both common and rare medical problems.
 
Added:
>
>

Conclusions

As a former computer programmer who worked on large projects, it seems apparent to me that at least some of what Mayer-Schönberger suggests rings true. More often than not, the truly innovative solutions to a coding dilemma come from the lone programmer, not from teamwork or an environment in which programmers are heavily supervised. However, peer produced, open source programming has repeatedly shown to be extremely effective, and for many types of applications it is clearly the best way to develop software. While it may be true that the groupthink mentality, combined with the natural “locked in” nature of the net leads to less radical thinking, does this negative outweigh the positives brought about by social networks (privacy concerns aside)? No—people all over the world have the ability to educate themselves on any topic and communicate with the entirety of humanity.
 
Changed:
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Section II

Subsection A

Subsection B

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>
The idea of groupthink is simply a natural way in which humans function. While there may be some drawbacks to social networks, they are here to stay. We should therefore focus on educating the public of the possible cognitive pitfalls of social networks, and encourage them to work to prevent social network groupthink, and promote critical thinking.
 


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You are entitled to restrict access to your paper if you want to. But we all derive immense benefit from reading one another's work, and I hope you won't feel the need unless the subject matter is personal and its disclosure would be harmful or undesirable. To restrict access to your paper simply delete the "#" on the next line:
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 # * Set ALLOWTOPICVIEW = TWikiAdminGroup, ScottMcKinney
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Note: TWiki has strict formatting rules. Make sure you preserve the three spaces, asterisk, and extra space at the beginning of that line. If you wish to give access to any other users simply add them to the comma separated list
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It is strongly recommended that you include your outline in the body of your essay by using the outline as section titles. The headings below are there to remind you how section and subsection titles are formatted.

Paper Title

-- By ScottMcKinney - 07 Dec 2009

not ready for review

Section I

Subsection A

Subsub 1

Subsection B

Subsub 1

Subsub 2

Section II

Subsection A

Subsection B


You are entitled to restrict access to your paper if you want to. But we all derive immense benefit from reading one another's work, and I hope you won't feel the need unless the subject matter is personal and its disclosure would be harmful or undesirable. To restrict access to your paper simply delete the "#" on the next line:

# * Set ALLOWTOPICVIEW = TWikiAdminGroup, ScottMcKinney

Note: TWiki has strict formatting rules. Make sure you preserve the three spaces, asterisk, and extra space at the beginning of that line. If you wish to give access to any other users simply add them to the comma separated list


Revision 13r13 - 07 Sep 2011 - 00:44:01 - IanSullivan
Revision 12r12 - 14 Oct 2010 - 20:53:56 - ScottMcKinney
Revision 11r11 - 01 Mar 2010 - 18:24:16 - ScottMcKinney
Revision 10r10 - 24 Jan 2010 - 19:00:38 - EbenMoglen
Revision 9r9 - 15 Jan 2010 - 00:19:14 - EdwardBontkowski
Revision 8r8 - 13 Jan 2010 - 21:51:11 - ScottMcKinney
Revision 7r7 - 08 Jan 2010 - 20:20:11 - HeatherStevenson
Revision 6r6 - 06 Jan 2010 - 19:01:07 - BrianS
Revision 5r5 - 30 Dec 2009 - 22:07:26 - ScottMcKinney
Revision 4r4 - 10 Dec 2009 - 15:53:20 - JuvariaKhan
Revision 3r3 - 08 Dec 2009 - 22:10:56 - ScottMcKinney
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Revision 1r1 - 07 Dec 2009 - 05:00:31 - ScottMcKinney
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