Click Here!
Home page



Microsoft music, movie player
collects log of users’ entertainment

ASSOCIATED PRESS
WASHINGTON, Feb. 20 — Microsoft’s new version of its popular Media Player software is logging the songs and movies that customers play. The company said Wednesday it was changing its privacy statement to notify customers about the technology after inquiries from The Associated Press.

     
     
Advertising on MSNBC

 
 
 
 


 
MSFT

       THE SYSTEM CREATES a list on each computer that could be a treasure for marketing companies, lawyers or others. Microsoft says it has no plans to sell the data collected by Media Player 8, which comes free with the Windows XP operating system.
       “If you’re watching DVDs you don’t want your wife to know about, you might not want to give her your password,” said David Caulton, Microsoft’s lead product manager for Windows Media.
       The new privacy policy was issued Wednesday. (MSNBC is a Microsoft - NBC joint venture.)
       The media player has been bundled as a free addition to Windows for several years and allows users to play music CDs, DVD movies and digitally stored songs on their computers.
       When a CD is played, the player downloads the disc name and titles for each song from a Web site licensed by Microsoft. That information is stored on a small file on each computer in the latest version of the software.
       The new version released with Windows XP last fall also added the same technology for DVD movies.
Advertisement

Add local news and weather to the MSNBC home page.


       Microsoft’s original privacy statement informed customers that they were downloading the information about CDs but never stated it was being stored in a log file on each computer.
       The new statement makes clear that information is being downloaded for both DVDs and CDs, but does not explain how users can eliminate or get into the log file.
       “It definitely could have been clearer and more specific about DVDs,” Caulton said.
       As part of downloading the information about songs and movies from the Web site, the program also transmits an identifier number unique to each user on the computer.
That creates the possibility that user habits could be tracked and sold for marketing purposes.
       Privacy experts said they feared the log file could be used by investigators, divorce lawyers, snooping family members, marketing companies or others interested in learning about a person’s entertainment habits. It also could be used to make sure users have paid for the music or movie, and have not made an illegal copy.


       “The big picture might be the owners of intellectual property wanting to track access to their property,” said Peter Swire, a law professor at Ohio State University.
       Microsoft said the program creates the log file so a user does not have to download repeatedly the same track, album or movie information. The company said the ID number was created simply to allow Media Players users to have a personal account on the Web site dealing with the software.
       Neither is sold or shared with others, and no information is collected on Microsoft’s servers that would be personally identifiable, officials said.
       “This is essentially a case where it (the ID) doesn’t serve any purpose and it isn’t used,” Caulton said.

  Net Privacy
 A cookieless Web monitor?
 Long-awaited privacy bill unveiled
 Internet businesses attack privacy bill
 Etch-A-Sketch site fined on privacy
 Privacy labels for Web sites OK'd
 IM monitoring grows in popularity
       Jonathan Usher, another Windows Media executive, said Microsoft has no plans to market aggregate information about its customers’ viewing habits, but would not rule it out.
       “If users tell us that they want the ability to get recommendations, that’s something we could look into on the behalf of users,” Usher said.
       In a recent memo, Microsoft chairman Bill Gates ordered his company to check for privacy and security concerns before adding new features.
       “Users should be in control of how their data is used,” Gates wrote. “Policies for information use should be clear to the user. Users should be in control of when and if they receive information to make best use of their time.”
       Privacy researcher Richard Smith, who researched how Media Player stored and transmitted the information, questioned why the program has to give chapter information for DVDs at all because almost all discs have chapter listings in an interactive menu within the movie.
       He said the feature seems to conflict with Gates’ directive.
       “You can really see the Microsoft culture coming through that Gates wants to change. These guys are digging in their heels,” he said.
       
       © 2002 Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.
       
       
   
MSNBC News Summer camp meets B-school
MSNBC News WashPost: .Pro: Address with a certifiable snub
MSNBC News New 'Star Wars' bootlegs hit the Net
MSNBC News What your dog is really thinking
MSNBC News WashPost: High-tech help for disabled children
MSNBC News MSNBC Cover Page

MSNBC News The week that wasn't on Wall Street
MSNBC News US Airways warns of bankruptcy
MSNBC News Nasdaq falls 50 points, Dow 98
MSNBC News Stanley Works shareholders to vote again
MSNBC News WashPost: .Pro: Address with a certifiable snub
MSNBC News MSNBC Cover Page

 
     
Infocenter Write Us Newstools Help Search MSNBC News
 
  MSNBC VIEWERS' TOP 10  
 

Would you recommend this story to other viewers?
not at all   1    -   2  -   3  -   4  -   5  -   6  -   7   highly

 
   
 
  Download
  MSNBC is optimized for
Microsoft Internet Explorer
Windows Media Player
 
MSNBC Terms,
  Conditions and Privacy © 2002
   
 
Cover | News | Business | Sports | Local News | Health | Technology | Living & Travel
TV News | Opinions | Weather | Comics
Information Center | Help | News Tools | Jobs | Write Us | Terms & Conditions | Privacy
   
Advertisement
Canon Powershot G2 Digital .
Canon Powershot G2 Digital .
$999.99 Sale $799.99
RitzCamera.com
No Sales Tax, FREE SHIPPING*